Terms of Services

CHECK IN & CHECK OUT

We require at least one hour advance notice for all arrivals and departures. Regular business hours: 8 AM - Midnight

Off-hours Pickup & Drop-off

Drop-offs and pickups outside of our regular business hours will be charged an off-hours fee. This is reserved for special situations (e.g. delayed flights). *Off-hours drop-off is not available to new clients.

$20

How we charge

One "night" of boarding is 24 hours starting from the time of arrival. Daycare is up to 12 hours starting from the time of arrival. On pickup day, overtime < 6 hrs is $10/hr. (This is a discounted hourly rate). After 6 hrs, the full daycare rate applies. *If a swim or hike is added on pickup day, the activity fee will apply as well.

HOLIDAY PERIODS

Holiday Fee

A $10/day holiday fee will apply on the following 2019 dates: 01/01 - 01/02 ...New Year, 04/19 - 04/22...Easter, 05/24 - 05/27...Memorial Day, 07/03 - 07/07...4th of July, 08/30 - 09/03...Labor Day, 11/25 - 12/01...Thanksgiving, 12/16 - 12/31...Christmas.

$10

PAYMENT

Forms of payment accepted

Zelle, Apple Pay, check made out to Denise Cueba, cash.

New Clients

Full payment is due at the time of drop-off. If you need to extend your reservation, payment for the additional dates can be made using a payment app such as Venmo or Cash App. Reservations are not guaranteed until payment is received. Any additional charges incurred during your dog's stay (e.g. extra hike/swim session, food, vet visit, grooming etc) must be paid before your dog leaves. If you need to pick up earlier than expected, we will be happy to issue a refund or credit for the adjustment.

Regular Clients

Payment is due upon completion of services.

Prices are subject to change without notice.

Risks of swimming

RISKS OF HIKING

Hygiene